Zendesk

Zendesk

CRM

Zendesk is a cloud-based customer service platform for enterprises. It lets you create and manage organizations and create and update tickets for the specified organizations

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Zendesk popular flows

Create user in Zendesk for new customer added in Shopify

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Create a ticket in Zendesk for new Shopify order

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Send Slack notifications, create a Zendesk ticket, send SMS via Nexmo, and update your Salesforce record for every new incoming SMS

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Create a contact in Salesforce for new user created in Zendesk

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Send an SMS via Nexmo to customer and create a Zendesk ticket whenever the status of a incoming call changes

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Notify the customer via RingCentral SMS, and add row in Google Sheets when the ticket is closed in your Zendesk account

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Send Slack notifications, create a Zendesk ticket, send SMS via RingCentral, and update your Salesforce record for every new incoming SMS from the user

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Make a call to customer using Nexmo when the status of Zendesk ticket changes to 'Closed'.

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Send an SMS to customer using Nexmo when the status of Zendesk ticket changes to 'Closed'.

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Make a call to agent via Nexmo and send Slack notification for new Zendesk ticket

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Send an SMS to agent via Nexmo and send notification on Slack for new Zendesk ticket

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Create tickets in Zendesk tickets from new rows in Google Sheets and post it on Cisco Spark

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Create a new customer in QuickBooks Online for new organization in Zendesk

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Create to-dos in Basecamp 2 for new tickets in Zendesk

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Create tasks in Asana for new tickets in Zendesk

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Create tasks in Asana for new tickets in Zendesk and post it on Cisco Spark

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Create a Zendesk ticket for new Pagerduty incident.

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Post new Zendesk ticket details to Cisco Spark space

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Make your own workflow with Triggers and Actions

Triggers and actions allow you to receive and send data to your apps.

Actions

Create User

Create a new user

Create Organization

Create a new organization

Create Organizations

Create one or more organizations

Create Ticket

Create a new ticket

Delete Organization

Delete the specified organization

Delete Ticket

Delete the specified ticket

Delete User

Delete the specified user

Get Groups

Retrieve some or all groups

Get Organization Details

Retrieve the details of the specified organization

Get Organizations

Update the details of the specified company

Get Ticket Details

Retrieve the details of the specified ticket

Get Tickets

Retrieve the details of some or all tickets

Get Twitter Ticket Status

Retrieve the status of the specified Twitter ticket

Get User Details

Retrieve the details of the specified user

Get User's Organizations

Retrieve the organization(s) associated with the specified user

Get Users

Retrieve the details of some or all users

List Comments of Ticket

Retrieve the comments associated with the specified ticket

List Ticket Audits

Retrieve the list of audits for the specified ticket

Update Ticket

Update the details of the specified ticket

Triggers

New Ticket

Triggers when a new ticket is created

Update Ticket

Triggers when an existing ticket is updated

New User

Triggers when a new user is created

New Organization

Triggers when a new organization is created