ServiceNow provides service management for a variety of departments in the enterprise including HR, IT, field service, facilities and more. 


ServiceNow popular flows

When a new customer is created in Shopify, create ServiceNow incident and Salesforce lead, and later add the customer to a group in Cisco Spark

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When a new incident is created in ServiceNow, send its details to Slack

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Make your own workflow with Triggers and Actions

Triggers and actions allow you to receive and send data to your apps.


Create Incident

Create a new incident

Update Incident

Update an existing incident

Delete Incident

Delete an existing incident

Get Incidents

Retrieve the existing incident records


New Incident

Triggers when a new incident is created

Update Incident

Triggers when an incident is updated

Close Incident

Triggers when an incident is closed