Freshdesk

Freshdesk

Freshdesk

CRM

Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. It is an online help desk software that integrates traditional support channels such as email, phone, chat and the web with new social channels such as Twitter and Facebook. It is a customer support software that offers everything a business needs.

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Freshdesk templates

When a new row is created in Google Sheets, send notifications in Cisco Spark, and create a ticket in Freshdesk

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When a new row is created in Google Sheets, send notifications in Slack, and create a ticket in Freshdesk

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When a new row is created in Excel Online, send notifications in Cisco Spark, and create new ticket in Freshdesk

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When a new ticket is created in Freshdesk, a new task is created in Asana

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Send email via Gmail for new Freshdesk user

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Make your own workflow with Triggers and Actions

Triggers and actions allow you to receive and send data to your apps.

Actions

Add Note to Ticket

Create Company

Create Contact

Create Ticket

Delete Company

Delete Contact

Delete Ticket

Get Companies

Get Contacts

Get Tickets

Update Company

Update Contact

Update Ticket

Triggers

New Ticket

Update Ticket