Freshdesk

Freshdesk

CRM

Freshdesk is a customer support software for businesses. It lets you create companies and create, update or delete tickets on behalf of those companies. 

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Freshdesk popular flows

When a new ticket is created in Freshdesk, create a channel in Slack

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When a new ticket is created in Freshdesk, create a space in Cisco Spark

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When a new ticket is created in Freshdesk, create a bug in Zoho Projects

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Create tasks in Asana for new tickets in Freshdesk and posts it on Cisco Spark

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Make your own workflow with Triggers and Actions

Triggers and actions allow you to receive and send data to your apps.

Actions

Create Company

Create a new company

Create Contact

Create a new contact

Create Ticket

Create a new ticket

Delete Company

Delete the specified company

Delete Contact

Delete the specified contact 

Delete Ticket

Delete the specified ticket

Get Companies

Retrieve some or all companies

Get Contacts

Retrieve some or all contacts

Get Tickets

Retrieve some or all tickets

Update Company

Update the details of the specified company

Update Contact

Update the details of the specified contact

Update Ticket

Update the details of the specified ticket

Add Note to Ticket

Add a note to the specified ticket

Triggers

New Ticket

Triggers when a new ticket is created

Update Ticket

Triggers when an existing ticket is updated