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Things to consider while choosing an iPaaS


An iPaaS (Integration Platform as a Service) helps organizations connect various cloud-based applications and on-premise systems seamlessly to automate processes without having to setup an in-house integration systems. With the steady increasing number of iPaaS providers over the past few years, choosing an iPaaS that suits your integration requirements becomes crucial.

However, with rapidly changing market conditions, it's almost impossible for any organization to predict the features or functionalities that it would require from an iPaaS in the next few years. The key is to focus on the immediate requirements that can be addressed by the iPaaS. For instance, if your requirement is to sync some web services with IoT devices, pick the ones, that provide IoT integration capabilities. Once this is done, you can start evaluating the shortlisted iPaaS providers based on the following factors:

1. Security

Go for the iPaaS that you can trust with your sensitive data. Ensure that it has effective security mechanisms in place such as data encryption, data and password protection, session management, and security certifications to avoid any chances of data breach. 

2. Supported connectors/applications

To get the most out of your iPaaS, make sure that it supports all the web applications being used by your organization, along with the other web apps that you may adopt in the future. 

If this is difficult to find, look for providers that offer the ability to create connectors through their developer platform, through which any new application with an API can be integrated with your existing applications.

3. API versioning support

API versioning support is a pivotal part of iPaaS integration. When a web application upgrades their API version, the relevant changes needs to be incorporated in the integration architecture as well. In such a scenario, it is important to check whether the iPaaS provider will be handling the API changes and versioning, or is it something you need to look into.

4. Performance and scalability

Scaling and performance are key areas to focus on when choosing an iPaaS. Even if you are a small organization which doesn’t work with bulk data currently, you may do so in future. So, always go for an iPaaS that can handle high volume of data with minimum or no latency.

5. Data transformation

When dealing with multiple applications and systems, you will inevitably run into a mismatch between outputs and inputs. To ensure data integrity in all of your applications, your iPaaS of choice needs to be able to handle all of your data transformation needs. A couple key features to look for are: data mapping, data transformations, and the ability to define your own functions for every input and output.

6. Pricing

Pricing plays an important role while finalizing the iPaaS provider. While evaluating this factor you need to consider two parameters: Features and ROI.

Most iPaaS providers offer a trial period in which you can check these two parameters, not to mention the level of customer support that the iPaaS provider offers. 

7. Usability

Check if the user interface (which will be used by your team members at a later stage) is easy to understand and intuitive, so as to minimize the learning and training period, and speed up the integration process. 

Built.io Flow is one such iPaaS platform, recognized in Gartner’s Enterprise Integration Platform as a Service magic quadrant, for two consecutive years. Take a look at the complete list of powerful features offered by Built.io Flow or drop us a line at support-flow@built.io for any assistance.

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