Organizations, big or small, perform a variety of common business processes across all lines of business to achieve their business goals. A majority of these processes are still handled manually, but they don’t have to be. Enter: Business Process Automation.
Business Process Automation (BPA) is the process of automating your organizational workflows and activities with software and application integration for improved efficiency, transparency, and consistency. Business Process Automation systems can be implemented in all departments of your organization, such as Human Resource, Sales, Marketing, IT, and Customer Support. It can be used to automatically perform all sorts of tasks—from simple ones like employee leave record management to complex tasks such as employee retention, resolving customer tickets and sales pipeline management—to make routine business processes faster, error-proof, and cost-effective.
Having said that, it is important to understand that automation for the sake of automation can be counterproductive too. The goal of Business Process Automation is not just to automate your organizational workflows; it must make the business processes simpler and more efficient. The best way to achieve these goals is to consider two crucial factors before you start off with the automation.
1. What needs to be automated
2. Tools you need for automation
Which business processes should you automate?
You can automate all your business processes. But not all processes are same. Consequently, it would be easier to automate some, and more difficult to automate others. To ensure that you are investing resources for automating the business processes which actually need automation and that would yield better results, start with the ones that satisfy the parameters listed below:
1. Business processes that need to be error-free
2. Business processes that are consistent throughout the organization
3. Business processes that are repeatable
In other words, it’s ideal to automate business processes that require accuracy on each run, have predictable set of execution steps, and are repetitive in nature.
The best tool for Business Process Automation: iPaaS
Writing custom integrations for automating business processes can be quite expensive, time-consuming and prone to errors. The best way to achieve automation is to adopt an enterprise-class integration solution that enables smooth B2B data exchange, automate common processes, reduce IT complexity, and minimize overheads throughout the process.
Enterprise iPaaS (Integration Platform as a Service) comes with ready-to-use workflows or templates for various applications that can be easily configured to integrate applications seamlessly.
Here are some other benefits of using iPaaS for BPA:
1. Little or no setup required
2. Users with little or no technical expertise can use it
3. Quick and reliable scaling is possible due to cloud-based infrastructure
4. No upfront cost; SaaS model lets you pay as you go
5. Logs and data audit options to track and monitor realtime and historical data
Built.io Flow: Enterprise-grade integration solution
Built.io Flow is an enterprise grade integration platform that offers pre-built solutions (set of ready-to-use workflow templates) for all areas of business including sales, HR, marketing and IT. Its hybrid architecture allows organizations to connect web apps with on-premise systems to create custom process integrations.
Sign up for a free trial today to kickstart business process automation with Built.io Flow.